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The Technical Audit Support Business Unit is the owner of the new Audit Dispute Resolution Policy and its procedures and has commissioned the training on the new policy.

This training video provides training on the principles to be applied and role-players involved in dealing with disputes arising between auditees and audit teams during the audit process in accordance with the new dispute resolution policy.

The training video is key to all audit staff which must be viewed by the following AGSA staff:

  • Audit Business Unit Leadership
  • Audit Senior Managers
  • Audit Managers
  • Assistant Audit Managers
  • Trainee Auditors

It is also highly recommended that all other AGSA staff, including among others those in the Product Champion Offices, SAS Business Units and Audit Support Business Units also view this training video.

All colleagues are encouraged to familiarise themselves with the new Audit Dispute Resolution Policy and procedures which can be found on the policy register on iShare.


Skill Level: Beginner